Attached is a the presentation of a 10 minute talk we gave at a private function on the merits of knowledge management. The goal of the presentation was to give clients a quick and easy understanding of what knowledge management can do for a business in the short and the long term. While knowledge management may often be seen as more of a theoretical framework, we emphasize that a lot of the technology employed by Verge Studios directly prompts best practices of knowledge management and helps to build a knowledge management infrastructure. Additionally, our own knowledge management practices have helped us grow and expand beyond what could have been possible without it.

Part of running a design studio that includes custom websites and hosting entails the requirement to keep track of a large number of processes, ranging from server performance to website visitor numbers and interaction. Traditionally, many of the tools used to monitor these processes have relied on email to send out a notification if something is wrong or simply to keep a group of people in the current loop. While this a straight forward solution, it is often cumbersome and hard data to visualize from a knowledge management perspective. After the fold we will explore how we can use recent developments in micro-blogging to overcome some of the innate obstacle presented by monitoring several aspects of server hosting and website analytics.