In Western society’s endless pursuit to organize knowledge, we have developed several strategies that easily allow us to index and retrieve information. For example, one such method is to meticulously attribute the thoughts and ideas to the individuals who have developed them. Another strategy is to group all the ideas into common thematic areas and create associations between them. The physical manifestations of these methods can be found in any modern Western library or bookstore, as one peruses the aisles, sorting mentally through last names alphabetically or finding oneself in a physical space reserved for a certain type of material. Undoubtedly, such methods for organization have proven to be wildly successful, and continue to be so, as the majority of seekers of information eventually will find what they are looking for. A primary reason to account for this success is the fact that subject analysis is easily undertaken. Subject analysis successfully manoeuvres between the delicate balance between what the author perceives the idea to be and what the audience believes it to be, allowing for effective classification and cataloguing of information.

Attached is a the presentation of a 10 minute talk we gave at a private function on the merits of knowledge management. The goal of the presentation was to give clients a quick and easy understanding of what knowledge management can do for a business in the short and the long term. While knowledge management may often be seen as more of a theoretical framework, we emphasize that a lot of the technology employed by Verge Studios directly prompts best practices of knowledge management and helps to build a knowledge management infrastructure. Additionally, our own knowledge management practices have helped us grow and expand beyond what could have been possible without it.

Part of running a design studio that includes custom websites and hosting entails the requirement to keep track of a large number of processes, ranging from server performance to website visitor numbers and interaction. Traditionally, many of the tools used to monitor these processes have relied on email to send out a notification if something is wrong or simply to keep a group of people in the current loop. While this a straight forward solution, it is often cumbersome and hard data to visualize from a knowledge management perspective. After the fold we will explore how we can use recent developments in micro-blogging to overcome some of the innate obstacle presented by monitoring several aspects of server hosting and website analytics.